Contact

If you have not received an order confirmation

Start by checking your email to make sure the order confirmation hasn’t ended up in the spam folder.

On My Account, you can view your orders and download the building instructions you’ve purchased. It’s important to register the same email address you used when placing the order.

Register for My Account here.

Need help? Send us an email with your details at [email protected].

Other questions

Do you have a question about your delivery or payment? Feel free to contact us at [email protected]. Include your details and describe your question thoroughly so we can process it faster.

Unfortunately, we cannot provide additional tips or advice for the build beyond what’s available on our website and in the instructions we provide. A tip is to ask for help from someone nearby or consult your local hardware store about materials, tools, and surface treatments.