Frequently asked questions
I did not receive an order confirmation?
Start by checking your email to make sure that the order confirmation hasn't ended up in the spam filter.
On My Pages, you can view your orders and download the DIY Plans you have purchased. It is important to register the same e-mail address with which you have placed the order.
If you need help, please send us an email with your details in**@*******gt.com
Where can I buy cushions that fit?
Cushions are often available in well-stocked shops selling outdoor furniture.
We have compiled a list of links to cushions with dimensions that fit our various models of outdoor furniture here:
https://egenbyggt.com/sv/tips-trix/dynor-till-utemobler/
How do I hide visible screws?
There are various tricks to use to hide screws. We recommend a simple and quick way to hide the screws with wood plugs. By following the steps in this guide on our website, you can use this method for a near-invisible assembly.
https://egenbyggt.com/sv/tips-trix/dolda-skruvar-med-traplugg/
Which finish or paint should I choose?
The images shown on our website are 3D visualized and mostly illustrate spruce wood. To protect the wood and give it the desired color, we can recommend priming and then painting with glaze or pigmented oil. It is good to keep in mind that the choice of finish or paint can vary depending on the type of wood used and the desired result. Therefore, we recommend that you talk to an expert at a paint shop to choose the right type of treatment or paint for your project.
When will I receive my DIY Plan?
You will receive your DIY plan immediately after completing the purchase, and you can download it as a digital PDF by clicking on the link in the order email.
It says "incorrect" link when I try to download the DIY guide?
On My Pages, you can view your orders and download the DIY Plans you have purchased. It is important to register the same e-mail address with which you have placed the order.
Contact us at in**@*******gt.com if you cannot register.
It says "the link has expired" I am trying to download the guide?
The link to the DIY plan in the order email is active for at least 365 days after your purchase.
On My Pages, you can view your orders and download the DIY Plans you have purchased. It is important to register the same e-mail address with which you have placed the order.
Contact us at in**@*******gt.com if you cannot register.
Can I print the DIY Plan?
Yes you can. Although we have adapted our DIY plans for digital devices, it works well to print in A4 format on your printer.
Do you have to be a carpenter to build?
No. Our plans are for anyone who wants to build. Our goal is that everyone should be able to build, and therefore we have created Egenbyggt's DIY plans to make it easy and possible for everyone to achieve a fantastic result.
It is important that you can handle the tools required and that you follow the safety instructions provided by the manufacturer
