I did not receive an order confirmation?

Start by checking your email to make sure that the order confirmation hasn't ended up in the spam filter.

On My Pages, you can view your orders and download the DIY Plans you have purchased. It is important to register the same e-mail address with which you have placed the order.

Register for My Pages here.

If you need help, please send us an email with your details [email protected]

Where can I buy cushions that fit?

Cushions are often available in well-stocked shops selling outdoor furniture.

We have compiled a list of links to cushions with dimensions that fit our different models of outdoor furniture here:
https://egenbyggt.com/sv/tips-trix/dynor-till-utemobler/

How do I hide visible screws?

There are various tricks you can use to hide screws. We recommend a quick and easy way to hide the screws with wood plugs. By following the steps in this guide on our website, you can use this method for an almost invisible installation.

Which finish or paint should I choose?

The images shown on our website are 3D visualized and mostly illustrate spruce wood. To protect the wood and give it the desired color, we can recommend priming and then painting with glaze or pigmented oil. It is good to keep in mind that the choice of finish or paint can vary depending on the type of wood used and the desired result. Therefore, we recommend that you talk to an expert at a paint shop to choose the right type of treatment or paint for your project.

When will I receive my DIY guide?

You will receive your DIY guide immediately after purchase and you can download it as a digital PDF by clicking on the link in the order email.

It says "incorrect" link when I try to download the DIY guide?

Contact us at [email protected] and we will help you as soon as we can.

It says "the link has expired" I am trying to download the guide?

The link to the DIY guide in the order email is active for at least 365 days after your purchase.

Contact us at [email protected] and we will help you.

Can I print the DIY guide?

Yes, that's fine. Although we've adapted our DIY guides for digital devices, it works well to print in A4 format on your printer.

Do you have to be a carpenter to build?

No, we don't. We're for anyone who wants to build. Our goal is for everyone to be able to build, which is why we created the Egenbyggt DIY guides to make it easy and possible for everyone to achieve a great result.

However, you need to be adult enough to use the tools needed and follow the safety instructions provided by the tool manufacturer.